Do you need technical support for Prestashop?


Our Prestashop support packages can be tailored to meet the needs of any customer, we offer Prestashop maintenance services by hours, hourly bonuses or monthly subscriptions for those customers who require constant work and need help on an ongoing basis.

Minimize downtime and development issues that can critically affect your e-commerce site, causing loss of revenue and damage to the reputation of your customers.


Prestashop Experts

  • Partner Platinum Prestashop. Company certified by Prestashop.
  • Support service by mail, phone or tickets.
  • Urgent support for quick and immediate response.
  • Online store monitoring so that it is always active, alerts by mail, active monitoring to be able to respond quickly to any problem.
  • Prestashop support plans adapted to your company. Because we know that each business has its own needs that require different levels of help. You can choose from the different maintenance options provided by the time that best suits your company's needs. Or if you prefer, you can hire the Prestashop programmers for free or urgent hours if necessary, pay only for the work in charge.
  • Support hours and bonuses have an expiration of 1 year.

Monthly support plans

       If you feel you will need Prestashop help on a constant basis, the best Prestashop technical support we can offer you is based on our monthly maintenance plans, the most economical and immediate response option . Get support
Swipe right ->            Time BondsBronze SupportSilver SupportGold Support
Included hours 10 2 8 20
Response time In work queue 48h 24h 24h
Prestashop technical queries No Yes Yes Yes
Site monitoring x Yes Yes Yes
Urgent hours x x 1 3
Backups x Yes Yes Yes
Discount on services and 4webs modules* x 10% 20% 30%
24/7 technical support at any time x x x Yes
Expiration hours 365 days 30 days 30 days 30 days
Prices without VAT 500 € / one payment 100 € / month 360 € / month 800 € / month
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